Q. How does the order taker program work?
A. Norcard runs, what is known as, an order taker program. When you sign up for the program you will indicate a date in which the brochures and order forms will arrive. Each participant gets sent home with a brochure and order form to take orders from family and friends. When the designated selling period is over, all order forms get returned to the fundraising coordinator who will then courier them back to us. We provide you with everything you need to send them back on our account. We package the orders by participant and ship them back within 3 weeks of the day we confirm that we have received your order.

Q. Are there any charges or restrictions for brochures and order forms?
A. There are no charges or restrictions on brochures and order forms so long as your organization completes the program. In the event that Norcard does not receive an order, Norcard reserves the right to charge the organization for all sales materials, sample kits, prepaid envelopes and all related shipping costs. The fee schedule is as follows: Brochures are $0.50 each, Order Forms are $0.05 each, Incentive Flyer is $0.02, prepaid envelope costs are marked on envelope, and shipping varies depending on such factors as weight and distance etc.

Q. How much profit goes to our organization from an order taker program?
A. Your organization will keep up to 50% of every product sold depending on the programs you sign up for. Therefore when someone purchases a $10.00 item, $5.00 goes directly to the organization. Taxes are included in the other $5.00 that we bill to your organization.
Norcard Fundraising Gift Shoppe, 50%; Norcard Christian Seasonal Greeting Cards, 50%; Preview jewelry, 45%; Heartland Gourmet cookies, 45%; Home Beautiful candles, 45%; Foxy’s Gourmet smoothie mixes and dips, 40%

Q. I have decided to run a Norcard order taker campaign. How do I get started?
A. To get started, click here to contact us through this website or call head office at 1-800-294-2792. We have sales representatives across Canada to assist you with all your fundraising needs. We will gather your information and pass it along to the representative in your area. You may also fill out a pre-sign form and fax it into head office. The pre-sign form is available in a downloadable format, click here. The form asks for your shipping and contact information as well as the dates you intend to run your program. Please read the Terms and Conditions section carefully before signing and faxing it to us.

Q. How will the brochures and orders be shipped to us?
A. All of your shipments will arrive via courier. You will also be provided with a prepaid envelope to ship your order forms back to us. Our courier operates Monday to Friday 8am - 5pm and therefore someone must be available to receive the shipments or otherwise be willing to pick it up at the closest depot.

Q. Are there any shipping fees when running the order taker program?
A. Shipping is free for all orders with an invoice total of $1000 or more. If your invoice total is below $1000, your organization will be responsible for the cost of shipping your product order to you.

Q. Does Norcard offer an incentive program?
A. Coming Soon

Q. When and how do we make payment for the order taker program?
A. Your invoice will arrive with your final product. We require payment upon receiving your product order. Payment must come as ONE cheque from your organization and be made payable to Norcard Ltd.

Q. Can our organization receive sample products of the items in the brochure?
A. When your brochures arrive, you will also receive a sample kit of Norcard Stationery products which will include a representation of stationery that offered in the current brochure. The sample kit is ideal for a display window that will allow participants to see the quality of Norcard products.